My name is Elias Lopez. I am your personal Account Manager here at FABRITEC. I have 15 years of experience in customer service. I like helping people and I like solving problems. The more technical and difficult a problem is, the better I like it. I am highly knowledgeable in the motorizing of window coverings, so I can help you with just about anything you can come up with.
I’m not just an order taker. I am the guy you want to call whenever you need something from FABRITEC… whether it is technical expertise, placing an order, handling a problem, or whatever might come up, I will take care of it for you.
With all my years in customer service, it is easy for me to understand how important it is to you that your customers be happy with you and with us. So, my commitment to you is to provide high-level attention to your orders, because that is what I would want!
I will act on your behalf so that your orders are made to your specifications and shipped on time. If any problems arise, as I said above, I will get them handled quickly. You can call me at 800.828.2500 or 818.503.8300 ext. 3588. I look forward to hearing from you.